Know your customer
Deliver unforgettable customer experiences that make you stand out from the crowd.
Empower your employees
Enable your people with the tools to deliver extraordinary customer service.
Microsoft retail in the news
Redefining the shopping experience
Digital shelves enable real time pricing updates and product inspiration at the point of purchase.
Connecting online and instore data
Integrated data sources enabled selection optimization that delivered 38% increase in sales.
Building the future of retail
Marks & Spencer are applying new intelligence across every endpoint to enable employees to deliver a world class shopping experience.
Increasing performance with Microsoft mixed reality tools
Natuzzi introduced mixed reality to help transform it’s white-glove customer experience, increase sales conversions, and accelerate the purchase journey.
Explore the world of intelligent retail
Seven game-changing women in business
Our 2020 disruptors are business leaders who, not only made a significant imprint on their industry, but have left the door open behind them for this generation and future generations to follow in their footsteps. Their rise to the top is a journey that deserves to be recognized, honored, and shared.
Know what shoppers want and expect
Do you have a consumer centric mindset? Gain insight into what consumers expect in today’s digital world.
AI Retail Playbook
See how digital-first, AI-powered retail proactively and efficiently connects retailers to the diverse needs of their consumers. This report will help retailers and brands develop an AI-innovation strategy for enhanced customer relationships across multiple channels and devices.
The five most important decisions facing today’s retail CEOs
Watch this webinar with special guest Doug Stephens, Founder of Retail Prophet, for a live Q&A as he shares his experience meeting with brand leaders from across the retail spectrum at NRF 2019.
Transforming retail in the digital age
Explore the opportunities made possible by digital retail transformation and see how Microsoft can help retailers reimagine their businesses in the cloud and thrive in today’s competitive environment.
Enabling Intelligent Retail: Empower your employees
Discover how you can enable Intelligent Retail and get the right information to the right employees at the right time. Watch how Microsoft Teams help Marks & Spencer empower their employees to deliver world class customer experiences.
Future forward retail supply chains
Learn how to leverage the capabilities of AI and machine learning to improve the responsiveness of your supply chain.
An empowered firstline enables transformed customer experiences
See how establishing a culture of employee empowerment can improve how customers engage with your retail brand.
The digital opportunity for luxury retail
Here are six ways digitalization can enable luxury brands to continue to grow and build deeper connections and customers.
Microsoft at NRF 2020
Together with customers and partners, Microsoft is enabling intelligent retail.